Stakeholder Management
- Stakeholder Identification
- Stakeholder Analysis
- Interest
- Influence
- Impact
- Classification or Mapping
- Engagement Strategy
- Communication plans
- Involveemnt in decision making
- Addressing their needs and concerns
- Stakeholder register
- Identification of all stakeholders
- Major requirements
- Expectations
- Potential for influencing project outcomes
- Classification
- Results of the stakeholder analysis
- Salience Model
- Framework to classify stakeholders based on three key attributes : Power, Urgency and Legitimacy
- This model helps identify and classify stakeholders according to their influence and needs
- Ensures most critical stakeholders receive more attention and engagement
- Stakeholder classes
- Stakeholders classified in to seven distinct categories:
- Dormant - posses power but lack urgency and legitimacy
- Discretionary - Have legitimacy but lack power and urgency
- Demanding - Have urgency but lack power and legitimacy
- Dominant - Have power and legitimacy but lack urgency
- Dangerous - Have power and urgency but lack legitimacy
- Dependent - Have urgency and legitimacy but lack power
- Definitive - Have all three
- Stakeholder engagement plan
- Stakeholder engagement assessment matrix
- Power/Interest grid - Stakeholder cube (Influence vs Interest graph)
- Low Power + Low Interest - Monitoring
- Low power + High Ineterst - Keep informed (Encourage them to stay supportive without expending too much energy)
- High power + Low interest - Keep satisfied
- High power + High interest - Monitor closely